Workflow automation
Software shaped like the way you already work
Most business software asks you to change your process to fit it. We do the opposite: we map the workflow you actually run — including the exceptions everyone works around — and build that. Humans and AI agents on the same process, with an audit trail underneath.
Every workflow we build has the same four parts
01
Intake
The request arrives once, in one place, with the fields you actually need.
02
Routing
It reaches the right person by rule, not by someone remembering to forward it.
03
Work
The job gets done in the system, so status is a fact rather than a phone call.
04
Evidence
Every decision leaves a record you can hand to an auditor a year later.
By industry
What workflow automation looks like in your industry
Eighteen worked examples, each with the regulatory obligations that shape it in Australia. Open the one closest to your business.
Construction
Construction Management Software Workflow
Log defect → assign subcontractor → fix → verify · progress claims & inspections
BuildTrackFinancial Services
Cash Flow Forecasting Workflow
Connect accounts → 13-week forecast → model scenarios → cash-shortfall alerts
FinSightWholesale Trade
Supplier Onboarding & Warehouse Workflow
EDI order → pick & pack → ship → track fill-rate
DistributionProOther Services
Job Scheduling & Route Optimisation Workflow
Schedule job → optimise route → dispatch → complete · SLA tracked
ServiceProMining
Incident Reporting & Shift Handover Workflow
Start shift → handover → report incident → track to close · TRIFR live
MineOpsManufacturing
OEE & Production Scheduling Workflow
Schedule production → monitor OEE → predict maintenance → act on alerts
FactoryOpsEducation
Student Management & Credit Transfer Workflow
Map credits → assess RPL → transition qualification → report compliance
QualiTransHealthcare
Practice Management Workflow
Intake → schedule → care → Medicare claim · compliance tracked throughout
CareFlowTransport & Logistics
Electronic Work Diary & Fleet Compliance Workflow
Schedule fleet → EWD & fatigue checks → dispatch → NHVR compliance tracked
FleetProAgriculture
Livestock, NVD & NLIS Compliance Workflow
Manage paddock → track livestock → generate NVD → NLIS compliance
FarmManagerUtilities
Outage Management Workflow
Detect outage → dispatch crew → restore → AER reporting · grid monitored
GridWatchPublic Administration
Development Application & Permit Workflow
Citizen submits → route → assess → permit/DA decision · compliance monitored
GovServicesReal Estate
Property Portfolio & Depreciation Workflow
Model portfolio ROI → schedule depreciation → manage tenants → track inspections
PropertyMathsProfessional Services
Client Onboarding & AUSTRAC Compliance Workflow
Onboard client → KYC & AML screening → verify → AUSTRAC compliance
LexAMLMedia & Telecom
Subscriber & Churn Prediction Workflow
Publish multi-platform → track subscribers → predict churn → act
MediaOpsArts & Recreation
Venue Booking & Ticketing Workflow
Book venue → sell tickets → run event → settle artists
EventProHospitality
Guest Recognition & Loyalty Workflow
Recognise guest → personalise check-in → track preferences → loyalty rewards
GuestStayRetail Trade
Supplier Provenance & Authenticity Workflow
Onboard supplier → tag provenance → QR verify → prove authenticity
ProvenanceChainNot sure which one you are?
Most of the work we do starts with a spreadsheet that outgrew itself, or a process held together by someone who knows where everything is. Describe what you run today and we'll tell you whether it's worth building.
Start a conversation