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Brisbane, Australia
February 2026
8 min readWorkflow Demo

PropertyMaths: Repairs, Property Portfolio & Depreciation Records

How GetPost Labs would build the property manager's repairs workflow: tenant requests logged and trade quotes gathered by AI agents, urgency and spending limits held by rules, and every approval left with the landlord. Each invoice lands on the portfolio record the owner's accountant and depreciation specialist need.

Conceptual Prototype — Illustrating our approach

Executive Summary

The Problem: Every day the property manager takes repair requests from tenants, chases trades for quotes, waits on landlords for approval and records every step. The details sit in the property management software, email threads and the trades' own invoices, so each repair is followed up by hand — and at tax time the landlord's accountant asks for the same invoices again.

The Solution: PropertyMaths gives the logging, quote-gathering and drafting to AI agents, keeps urgent-repair categories, spending limits and notice periods as fixed rules in software, and leaves every approval with the landlord and every judgement call with the property manager. Invoices, photos and inspection reports land on each property's portfolio record.

The Outcome: The property manager deals with the repairs that need a decision instead of chasing every one, the landlord approves with the quotes in front of them, and the portfolio record is ready for the accountant at year end.

1

The Challenge

Understanding the problem space

"Managing maintenance — logging issues, liaising with local trades, and keeping things moving"

— A duty listed in a current Australian property manager job ad (SEEK, September 2026)

Across 13 current property manager and leasing administrator ads, the same duties come up: coordinate maintenance and follow up repairs, answer landlord and tenant enquiries, run inspections, and make sure every note, email and action is recorded.

Most of that is chasing information between people — the tenant who reported it, the trade who quoted it, the landlord who has to say yes. When it lives across the property management software, email and phone calls, repairs stall waiting for a reply, and the record a landlord needs for their portfolio and tax time is rebuilt from the inbox.

9 of 13
ads mention tenants
7 of 13
ads mention maintenance or repairs
5 of 13
ads mention landlords

Source: 13 property manager and leasing administrator job ads in Australia on SEEK, September 2026. Employers not named.

2

The Solution

What GetPost Labs would build

Core Capabilities

Repair Intake (AI agent)
Reads the tenant's request and photos, logs the job against the property and asks for anything missing
Trade Quotes (AI agent)
Requests quotes from your preferred trades and lays them side by side for the landlord
Urgency & Limit Rules
Urgent-repair categories, landlord spending limits and notice periods checked by fixed rules, not AI
Approval Stays With People
The landlord approves the spend and the property manager makes the calls; the agent prepares, never commits
Portfolio Record
Invoices, photos and inspection reports kept against each property, across the owner's whole portfolio
Depreciation-Ready Documents (AI agent)
Replaced items and their invoices tagged for the owner's accountant or depreciation specialist — the agent never decides tax treatment
3

Where the Time Comes Back

Deciding, not chasing

The property manager stops chasing each repair by phone and email and starts dealing with the ones that need a decision:

Repair Requests

Before

Take the call, write it up, email the tenant for photos, then work out which trade to send.

After

The agent has logged the request with photos and asked the tenant the questions the trade will need.

Quotes & Approvals

Before

Chase two trades for quotes, forward them to the landlord, then chase the landlord for a reply.

After

Quotes arrive side by side with the landlord's limit already checked. The landlord approves in one reply.

Year-End Records

Before

At tax time, search the inbox for a year of invoices and receipts for the landlord's accountant.

After

Every invoice and photo already sits on the property record, ready to hand to the accountant or depreciation specialist.

4

BPMN Workflow

The business process modelled

Repair Request: Reported to Recorded

Tenant / TradeAI AgentRules in SoftwareProperty Manager / LandlordRepair neededReport RepairLog & TriageUrgency & LimitsGather QuotesLandlord ApprovesTrade RepairsFile to PortfolioRecorded
Tenant / Trade
AI Agent
Rules in Software
Property Manager / Landlord
AI agent task
Rule in software
Person
5

User Journey

A Repair Request, Reported to Recorded

Scenario: A property manager at a suburban agency looks after a portfolio of rental homes. A tenant reports that the hot water system in a three-bedroom house has stopped working.

1
TenantReport Repair

Reports no hot water through the tenant portal, with a photo of the unit and its label

2
AI AgentLog & Triage

Logs the job against the property, reads the make and model from the photo, and finds the last service invoice on file

3
Rules in SoftwareUrgency & Limits

Classes it as an urgent repair under the categories set for that state, and checks the landlord's approval limit in the management agreement

4
AI AgentGather Quotes

Asks two preferred plumbers to quote to repair or replace, and lays the quotes side by side with the unit's age and history

5
LandlordApprove

The property manager sends the quotes with a note; the landlord approves a replacement unit

6
PlumberRepair

Installs the new unit, then uploads photos and the invoice

7
Rules in SoftwareFile to Portfolio

Checks the invoice matches the approved quote and files it, with the photos, against the property. The new unit is tagged for the owner's accountant to review at year end

Outcome: Hot water is back and the job is on record. The agent gathered the quotes, the landlord decided, and the invoice is already where the accountant will look for it.

6

Interactive Prototype

Functional dashboard demonstrating the concept

PropertyMaths
PropertyMathsPortfolio ROI

Portfolio ROI

True returns visibility

12.4%
Total ROI
6
Properties
$4.2M
Portfolio
5.2%
Yield
Properties
Sydney Unit
$850K
Yield: 4.2%Growth: 8.4%ROI: 12.6%
Melbourne House
$1.2M
Yield: 3.8%Growth: 6.2%ROI: 10.0%
Brisbane Unit
$620K
Yield: 5.4%Growth: 9.1%ROI: 14.5%

© 2026 GETPOST Labs. Full Stack Engineering Solutions.

Functional prototype. Click on cells and entries to see interactions.

7

System Context

Where PropertyMaths fits in the ecosystem

SYSTEM INTEGRATIONProperty Mgmt SoftwareTenanciesOwnersTrust accountingAPIPropertyMaths• AI repair intake• Urgency & limit rules• Portfolio recordAPITenants & TradesRepair requestsQuotesInvoices & photosAPIOwner & AccountantApprovalsYear-end recordsDepreciation schedules

Have a Similar Problem?

This is the kind of workflow automation GetPost Labs builds. If your organisation has similar challenges, we'd love to discuss how a custom solution might help.