MineOps: Incident Reporting & Shift Handover, Actions Tracked to Close
How GetPost Labs would build the HSE advisor's workflow: incidents and inspections entered into the safety system and reports drafted by AI agents, deadlines and action due dates held by rules, and every investigation and corrective action set by your people. Shift handover sits on the same trail.
Executive Summary
The Problem: After every incident or inspection, the HSE advisor or administrator enters the details into the safety management system, drafts the report, runs or supports the investigation and chases corrective actions to close. The facts arrive as handwritten forms, photos, statements and shift notes, so they are re-typed and the actions are followed up by email.
The Solution: MineOps gives the data entry and the first draft of the report to AI agents, keeps notification criteria, reporting deadlines and action due dates as fixed rules in software, and leaves the investigation, the cause and every corrective action with your HSE advisor and supervisors. Open actions and new hazards carry into the next shift handover.
The Outcome: The HSE advisor spends time on the investigation instead of the paperwork, supervisors see open actions at handover, and each incident keeps its own record from report to close-out.
The Challenge
Understanding the problem space
"Ensure accurate information is entered into the electronic Safety Management System (INX/Safety Culture/LAAMP) in a timely manner"
— A duty listed in a current Australian HSEQ advisor job ad (SEEK, September 2026)
Across 36 current HSE advisor and safety administrator ads from mining searches, the same duties come up: conduct inspections and audits, support incident investigations, track corrective actions to close, and keep safety records accurate in the safety management system.
Much of that is getting information from the field into the system — the incident form filled in at the crib room, the photos on someone's phone, the witness statements, the note in the shift handover book. When that is re-typed by hand, reports run late, actions are chased by email, and the next shift may not hear about the hazard at all.
Source: 36 HSE advisor and safety administrator job ads from mining searches in Australia on SEEK, September 2026. Employers not named.
The Solution
What GetPost Labs would build
Core Capabilities
Where the Time Comes Back
Investigating, not re-typing
The HSE advisor stops re-typing forms into the safety system and starts from a drafted report:
Incident Reports
Collect the paper form, re-type it into the safety system, then chase the missing photos and statements.
The agent has entered the report and listed what is missing. The HSE advisor checks it and starts the investigation.
Corrective Actions
Track actions in a spreadsheet and chase owners by email as due dates pass.
Every action has an owner and due date in the system, and a rule escalates the overdue ones.
Shift Handover
A handover book, a radio call and a quick chat at the crib room. Some things don't get passed on.
The agent drafts the handover from open incidents, actions and notes. The outgoing supervisor confirms it; the incoming one acknowledges it.
BPMN Workflow
The business process modelled
Incident: Reported to Closed
User Journey
An Incident, Reported to Closed
Scenario: Night shift at an open-cut mine. A light vehicle reverses into a bollard at the workshop. No one is hurt, but the vehicle's reversing camera was not working.
Fills in the incident form on a tablet at the workshop, with photos and the driver's short statement
Enters the details into the safety management system as a draft report, and notes that the vehicle's pre-start checklist for that shift is missing
Checks the details against the notification criteria set up for the site and finds no match, for the HSE advisor to confirm. Sets the investigation due date
Confirms the classification, interviews the driver and finds the camera fault was reported earlier in the week but not repaired
Sets two corrective actions — repair the camera, and add a camera check to the pre-start — each with an owner and due date
Adds the incident and open actions to the day shift's handover summary. The outgoing supervisor confirms it; the incoming supervisor acknowledges it
Tracks both actions to their due dates and escalates if either is overdue. The incident closes when both are done and the HSE advisor signs off
Outcome: The incident is closed with the report, investigation, actions and handover on one record. The agent did the typing; the HSE advisor decided what went wrong and what changes.
Interactive Prototype
Functional dashboard demonstrating the concept
Safety Dashboard
Zero harm culture
© 2026 GETPOST Labs. Full Stack Engineering Solutions.
Functional prototype. Click on cells and entries to see interactions.
System Context
Where MineOps fits in the ecosystem
Have a Similar Problem?
This is the kind of workflow automation GetPost Labs builds. If your organisation has similar challenges, we'd love to discuss how a custom solution might help.