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SA
Sumit Arora

Full-Stack Architect

Brisbane, Australia
February 2026
10 min readWorkflow Demo

BuildTrack: Construction Defect & Progress Tracking

How GetPost Labs approaches construction site management. Defect tracking, progress claims, and safety documentation in one platform.

Conceptual Prototype — Illustrating our approach

Executive Summary

The Problem: Construction firms track defects in spreadsheets, share photos via WhatsApp, and take 30+ days to process progress claims because they can't prove completed work quickly.

The Solution: BuildTrack captures defects with GPS-tagged photos on tablet, tracks issues to resolution, generates progress claims from completed work, and provides real-time safety dashboards.

The Outcome: Site supervisors spend less time on paperwork and more time on site. Disputes drop because evidence is complete and undeniable.

1

The Challenge

Understanding the problem space

"Our defect tracking was a mess — spreadsheets for some projects, WhatsApp groups for others. Photos were impossible to find when disputes arose."

— Project Director, Horizon Constructions

Construction projects generate enormous amounts of documentation: defect reports, progress photos, safety inspections, variation claims. When this lives across spreadsheets, messaging apps, and email threads, it becomes impossible to manage.

Subcontractors dispute defect claims when photo evidence is poor or timestamps are unclear. Progress claims stall because proving completed work requires gathering evidence from multiple sources. Safety documentation gaps create regulatory risk.

30+ days
Progress claim processing
40%
Defects disputed by subcontractors
2 hrs/day
Supervisor paperwork time
2

The Solution

What GetPost Labs would build

Core Capabilities

Photo & GPS Capture
Defects logged with timestamped, GPS-tagged photos on tablet
Trade Assignment
Auto-identifies responsible subcontractor from trade register
Progress Claims
Claims generated from verified completed work with photo evidence
Safety Dashboard
Real-time TRIFR, inspections, and incident reporting
Floor Plan Mapping
Defects pinpointed on interactive floor plans
Handover Docs
Complete audit trail ready for practical completion
3

How Disputes Are Eliminated

Evidence, not arguments

Disputes drop when every claim is backed by timestamped, GPS-tagged evidence:

Defect Documentation

Before

Take photo on personal phone, add to WhatsApp group, hope someone remembers which unit it was in.

After

Tablet captures 4 photos with GPS location auto-mapped to floor plan. Timestamped, linked to defect record instantly.

Progress Claims

Before

Gather photos from multiple phones, cross-reference with schedule, compile claim manually. Takes 2+ weeks.

After

Click "Generate Claim" — system pulls verified completed work with linked photos and GPS evidence. Ready in minutes.

Subcontractor Accountability

Before

Email defect notice to sub. They claim it wasn't their work or wasn't that bad. Argument goes back and forth for weeks.

After

Sub receives instant notification with photo proof, GPS location, and timestamp. Resolution tracked with completion photos.

4

BPMN Workflow

The business process modelled

Defect Discovery to Resolution Process

Site SupervisorBuildTrack SystemSubcontractorInspectionLog Defect + PhotosCreate Record & MapIdentify & Notify SubAcknowledge & FixUpload Completion PhotosVerify & CloseResolved
Site Supervisor
BuildTrack System
Subcontractor
System Task
Manual Task
5

User Journey

Defect Discovery to Resolution

Scenario: Site supervisor discovers waterproofing defect on Level 3 bathroom during routine inspection.

1
Site SupervisorLog Defect

Takes 4 photos on tablet, GPS auto-tags location (L3, Unit 12). Selects category: Waterproofing, Priority: High

2
BuildTrack SystemCreate Record

Defect DEF-0422 created instantly. Photos linked, location mapped on floor plan, timestamp recorded

3
BuildTrack SystemAuto-Assignment

System identifies responsible subcontractor (ABC Waterproofing) from trade register. Notification sent immediately

4
SubcontractorAcknowledge & Schedule

ABC Waterproofing receives alert, acknowledges within 1 hour. Schedules rectification for next day

5
SubcontractorComplete Rectification

Work completed, subcontractor uploads 3 completion photos via mobile app. Status: "Ready for Review"

6
Site SupervisorVerify & Close

Inspects repair, satisfied with quality. Uploads verification photo, clicks "Close Defect"

7
Project ManagerReport Updated

Dashboard shows defect resolved in 2.4 days (avg was 12 days). Full audit trail available for handover docs

Outcome: Defect resolved in 2.4 days with complete photo evidence trail. Ready for practical completion.

6

Interactive Prototype

Functional dashboard demonstrating the concept

BuildTrack
BuildTrackDefect Tracker

Defect Tracker

Skyline Apartments Project • GPS-tagged photos • Real-time tracking

2.4 day avg resolution
24
Open Defects
18
In Progress
156
Closed (Month)
2.4d
Avg Resolution
↓ was 10.6 days
OPEN1
DEF-0421High
Waterproofing
Level 3, Unit 12
4Plumber
ASSIGNED2
DEF-0420Medium
Paint
Level 2, Corridor
Painter
DEF-0417Low
Tile Crack
Ground, Lobby
Tiler
REVIEW1
DEF-0419High
Concrete Crack
Basement, Car Park
5 days open
CLOSED1
DEF-0418
Railing Gap
Level 5, Balcony

© 2026 GETPOST Labs. Full Stack Engineering Solutions.

Functional prototype. Click on cells and entries to see interactions.

7

System Context

Where BuildTrack fits in the ecosystem

SYSTEM INTEGRATIONProject MgmtSchedulesBudgetsResourcesAPIBuildTrackDefect TrackingProgress ClaimsSafetyAPISubcontractorsMobile appPhoto uploadsStatus updatesAPIClient PortalProgress reportsClaimsDocumentation

Have a Similar Problem?

This is the kind of workflow automation GetPost Labs builds. If your organisation has similar challenges, we'd love to discuss how a custom solution might help.