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SA
Sumit Arora

Full-Stack Architect

Brisbane, Australia
February 2026
10 min readWorkflow Demo

EventPro: Venue Booking, Ticketing & Settlement

How GetPost Labs approaches arts and events management. Real-time ticketing, automated settlements, and venue booking without double-bookings.

Conceptual Prototype — Illustrating our approach

Executive Summary

The Problem: Ticket reconciliation takes 3+ days after every event. Artist settlements are delayed 30+ days. Despite using calendar systems, venue double-bookings still occur.

The Solution: EventPro provides real-time ticket sales tracking, auto-calculates settlements from contract terms, and eliminates venue double-bookings with integrated availability management.

The Outcome: Artists are paid in 7 days instead of 30. Venue managers have zero double-bookings. Financial reconciliation happens same day.

1

The Challenge

Understanding the problem space

"Ticket reconciliation was taking 3+ days after every event. Artists were threatening to take their shows elsewhere due to payment delays."

— Director, Southbank Arts Collective, Melbourne

Arts organisations manage multiple venues, events, and artist relationships simultaneously. When ticketing, venue booking, and financial settlement live in separate systems, coordination gaps create real problems.

Double-bookings damage reputation. Settlement delays damage artist relationships. Manual ticket reconciliation after every event is time-consuming and error-prone. These are all solvable problems.

3+ days
Ticket reconciliation time
30+ days
Artist settlement delay
15%
Settlement calculation errors
2

The Solution

What GetPost Labs would build

Core Capabilities

Real-Time Ticketing
Sales tracked live by event with seat maps and pricing tiers
Auto-Settlement
Artist share calculated from contract terms — no spreadsheets
Venue Availability
Integrated booking system eliminates double-bookings completely
Contract Management
E-signature, terms tracking, and automatic revenue splits
Concession Tracking
Bar and merchandise sales linked to event record
Artist Portal
Artists see ticket sales, settlement status, and booking availability
3

How Artist Relationships Are Strengthened

Pay fast, book accurately, report transparently

Artists stay loyal when settlements are fast, transparent, and accurate:

Settlement Processing

Before

After event, finance team manually counts tickets sold, applies contract percentage, deducts expenses. 3+ days. 15% error rate.

After

System tracks every ticket sale in real time. Post-show, settlement auto-calculated from contract terms. Processed in 7 days.

Venue Booking

Before

Check Google Calendar, check email, check booking sheet. Think it's available. Book it. Discover conflict a week later.

After

Single source of truth for all venue availability. Double-bookings physically impossible. Conflicts prevented by design.

Ticket Reconciliation

Before

Export from ticketing system. Cross-reference with door count. Check refunds. Reconcile with bank deposit. 3 days of work.

After

Scanners at door validate tickets. Attendance counted automatically. Reconciled with sales in real time. Same-day close.

4

BPMN Workflow

The business process modelled

Event Booking to Settlement Process

Artist / Box OfficeEventPro SystemVenue ManagerEnquiryCheck AvailabilityReview & ApproveGenerate ContractOpen TicketingShow Night SalesAuto-SettlementSettled
Artist / Box Office
EventPro System
Venue Manager
System Task
Manual Task
5

User Journey

Event Booking to Settlement

Scenario: Independent artist wants to book main theatre for Saturday night performance.

1
ArtistCheck Availability

Artist logs into portal. Searches Main Theatre, Saturday 8pm. Shows available. Capacity: 450 seats

2
ArtistSubmit Booking

Completes booking request. Uploads tech rider, selects 70/30 split, proposed ticket price $45. Submits for approval

3
Venue ManagerReview & Approve

Reviews request. Artist profile shows 3 previous sellouts. Approves booking. Contract auto-generated

4
EventPro SystemContract & Ticketing

Contract sent for e-signature. Once signed, event added to website. Ticketing link goes live automatically

5
Box OfficeTicket Sales

Sales tracked in real-time. Artist can see dashboard: 312 sold, 138 remaining. 3 weeks to show date

6
EventPro SystemShow Night

Scanners at door validate tickets. Attendance: 398. Concession sales tracked: $2,840. All linked to event record

7
Venue ManagerSettlement

Post-show: System calculates artist share (70% of $17,910 tickets = $12,537). Settlement processed within 7 days

Outcome: Booking to settlement in 7 days post-show. Zero double-bookings. Artist paid faster.

6

Interactive Prototype

Functional dashboard demonstrating the concept

EventPro
EventProTicket Sales

Event Calendar

Venue management

24
Upcoming
8
Venues
0
Conflicts
94%
Booked

© 2026 GETPOST Labs. Full Stack Engineering Solutions.

Functional prototype. Click on cells and entries to see interactions.

7

System Context

Where EventPro fits in the ecosystem

SYSTEM INTEGRATIONArtists / AgentsBooking requestsTech ridersContractsAPIEventProVenue BookingTicketingSettlementAPITicketing / POSTicket salesConcessionsDoor scanningAPIFinanceSettlementsReportingTax

Have a Similar Problem?

This is the kind of workflow automation GetPost Labs builds. If your organisation has similar challenges, we'd love to discuss how a custom solution might help.